article thumbnail

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

Snowflake is a cloud platform that abolishes the need for an individual data warehouse system allowing secure sharing of the data which eliminates the setting up of huge hardware and software systems with the ETL solutions. They have many customers buying two or more products due to trust! 110% NRR from payment add ons.

article thumbnail

Revealed: 6 Account Management Best Practices for B2B Companies!

SmartKarrot

It might involve reading blog posts, clicking on adverts, leaving reviews, getting in touch with customer service, etc. This can be done by using key components in SmartKarrot like: QBRs (Quarterly Business Reviews) Customer objectives Timely, relevant touchpoints Consistent communication. It is done.

B2B 11