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The Midas List Live (Video + Transcript)

SaaStr

I used to call it lean back commerce, how do you get entertained and then suddenly discover something that you want to buy? So where do you get actually, the fun back into your life and some people will say it’s education, entertainment. I think Instagram is sort of the best example of that. What’s the future there?

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

Sales pitch exists even for freemium tools. It involved a sales cycle that took months to generate revenue. So the sale is a process that is human-led and can’t be eliminated even in freemium tools. Zendesk is a SaaS software that offers solutions for customer communications, sales, and support.

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Revealed: 6 Account Management Best Practices for B2B Companies!

SmartKarrot

The classic business proverb, 80% of your sales originate from 20% of your clientele, holds true for most firms. When a sale is closed, the work is not finished. Every customer interaction influences how consumers perceive a brand, which impacts sales. They are always online and have access to demand-based entertainment.

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