Remove Enterprise readiness Remove Marketplace as a Service Remove Retention Remove Strategy
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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. So how do you create a strong, enterprise-ready team?

Scale 177
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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

In SaaS vs. marketplaces? If you apply Paul Graham’s “Startup = Growth” logic to product management, you come to the conclusion that in early days, being very reactive and tactical might be the best product strategy. Start by figuring out the strategies that will bring you effective, efficient and long term growth.