Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Early on, how you might think about your capacity planning or your headcount allocation for CS is very much a cost-centric framework.

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

How To Buy Saas

MAY 21, 2025

In short, choose Greenhouse if you need a powerful, enterprise-ready ATS and are prepared to invest time and resources to leverage its full potential for a more optimized and fair hiring process. For example, you can set data retention rules, and the system has features to ensure candidate data privacy rights are respected.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Point Nine Land

APRIL 21, 2021

Give the candidate ~5 real examples of the kind of things you have to prioritize: customer integrations, feature requests, strategic releases, bugs, database extracts, opportunistic features… and ask them to prioritize. An organizational task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52