Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? That takes having hard metrics of how we’re going to track the success of this adoption period. Finding the right skillset. Is it a lot?

Scale 177

Scale Customer Success Sales Hiring Strategy 177

How To Buy Saas

MAY 21, 2025

Other features include customizable hiring workflows , integrated video interviews , assessment tools , and deep analytics for hiring metrics. It also offers features to support Diversity, Equity & Inclusion (DEI) , such as anonymous applications to reduce bias and tools to track diversity metrics.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Point Nine Land

APRIL 21, 2021

This refers to the improvement of your main output metrics. If your mission is to reduce CO2 emissions, you can (potentially should) make this your main output metric. This process requires a lot of assumptions and is not hard science but the key is to focus on growth of your main output metrics. An organizational task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52