SaaStr

MAY 8, 2022

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Average SaaS Leader Grows 54% … At $1 Billion in ARR. Why NRR is Probably The Wrong Core Metric for Your Customer Success Team. 9 Things Your New Head of Product Should Do in Their First 30 Days.

Scale 221

Scale Engineering Payment Features Sales 221

CustomerSuccessBox

MAY 8, 2022

Nothing irritates Customer Success Managers (CSMs) more than a product that fails to deliver results. Of course, this has an impact on the customer’s ability to execute their work, but it also has an impact on the CSM’s quota and the company’s general ability to develop and grow. Product challenges can take numerous forms, and the severity of the problem may differ from one consumer to the next.

Customer Success 52

Customer Success Scale Systems Review Software Review 52

SaaStr

MAY 8, 2022

We’re ONE MONTH away from 2022 SaaStr Europa in Barcelona — join us there at the beach with 2,500 of your SaaS BFFs on June 7-8! Take a look at our amazing lineup of speakers: Matthew Jacobson, Partner @ Iconiq Capital. Andrey Khusid, CEO @ Miro. Dave Kellogg, Principal @ Dave Kellogg Consulting. Eléonore Crespo, Co-Founder and Co-CEO @ Pigment. Lloyed Lobo, Cofounder @ Boast.AI.

Technical Cofounder 206

Technical Cofounder Fractional VPE CTO Engineering 206