Incredo

AUGUST 31, 2018

Development 111

Development SaaS 111

ChurnZero

AUGUST 31, 2018

Automated alerts from a Customer Success platform can provide early indicators that could help you save an account, present opportunities to expand the account, and in general allow you to be proactive in contributing to your Customer’s Success. As you think through implementing alerts, here’s some potential points you may want to consider as triggers.

Scale 45

Scale Education Customer Lifetime Value Technical Review 45

Rakam

AUGUST 31, 2018

Event data analytics help a great deal in gaining potential insights regarding customers’ actions within your product. The data collected from users’ actions can help improve performance of an app or a website. As simple as it sounds, it’s quite tricky. One needs to have the right tools to analyze event data. These tools help track the behaviors and actions of customers within the products so that the researchers can monitor their activity, test new ideas, and gather excellent insights.

Data 40

Data 40

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. Here’s the latest and what’s to come. We now support Stripe as a payment gateway. When we launched our subscription billing and management functionality, we initially partnered with Forte Payment Systems as our payment gateway.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

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