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Solving the Innovator’s Dilemma: How successful companies are embracing innovation units

Intercom, Inc.

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. So why not take a page from the startup book and set up new avenues and opportunities so people can innovate in their job? And that’s what we’re exploring today.

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11 proven, DevOps best-practices for continuous improvement

Audacix

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. But you're in luck, because successful DevOps practitioners leave clues and patterns that you can start implementing today to supercharge the value from your DevOps program.

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New Relic’s Mark Weitzel on creating open developer communities

Intercom, Inc.

As Lew Cirne, our CEO, was introducing New Relic One , the industry’s first entity-centric observability platform, he talked about this tweet: We replaced our monolith with micro services so that every outage could be more like a murder mystery. — Honest Status Page (@honest_update) October 7, 2015.