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Subscription60: Tuesday, February 26th

ProfitWell

Good morning subscription world. In it, you'll discover how the subscription economy's evolution renders optimizing retention essential for growth, the retention mistakes we see too often (and how to thwart them), plus insights on easily implemented, revenue boosting tweaks. Abby here on February 26th, National Spay Day. In headlines.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well.