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Why You Should Focus on Nurturing the Customer Relationship

Totango

By investing in the long-term success of customers, you can draw repeated yield through subscription renewals and upsells that result from customer lifetime value while also providing consistent value to your customers. By sharing customer data across functions and teams, you can ensure that every engagement is informed and personalized.

article thumbnail

Why You Should Focus on Nurturing the Customer Relationship

Totango

By investing in the long-term success of customers, you can draw repeated yield through subscription renewals and upsells that result from customer lifetime value while also providing consistent value to your customers. By sharing customer data across functions and teams, you can ensure that every engagement is informed and personalized.