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Credit Card Merchant Services: What to Look for (and What Most Businesses Miss)

Stax

Reporting and analytics – Provide insights into customer behavior, sales trends, and payment type preferences. Merchant services providers often come with built-in reporting dashboards that show you sales trends, peak shopping hours, and customer preferences.

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The Ultimate Guide to Software Customer Churn

Stax

Aside from building a stellar product, you need to be prepared to work through buggy features and the need for modifying existing ones so that customers have little to no downtime. Signs of Software Customer Churn If you could spot the signs of customer churn, then you can develop a proactive way of addressing the issues and decreasing them.

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Quicken vs QuickBooks: Which is Best for Small Businesses?

Stax

Comparison of both platforms will use the following criteria: Features Ease of use Integrations Mobile app Customer support Pricing User reviews Scalability Security Learn More What is The Major Difference Between Quicken and QuickBooks? You don’t need your login details to get in touch with the phone support team.

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Essential Guide to ISV Integrated Payments: Benefits and Best Practices

Stax

In this blog, well walk you through what ISV payment integration is, why it matters, and how to do it rightso you can turn your platform into a powerful growth engine for both you and your customers. Pro tip: Stax Connect ticks all these boxes and more. to be able to resolve customers’ payment processing issues.

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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1. Plus a stronger cash flow.)

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The Credit Card Chargeback Process Explained: What Merchants Need to Know

Stax

Here are some steps you can take to reduce chargebacks and maintain a healthy merchant account: Improve Communication Establish clear lines of communication with your customers. Ensure that your contact information, including customer support channels, is readily available and easily accessible.

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The Price of Convenience: Is There Such a Thing as Free Credit Card Processing?

Stax

All of these steps are made easy by a surcharge-compliant credit card processor like CardX by Stax. By implementing surcharging effectively, businesses can maintain profitability, allocate resources to growth, and offer customers a variety of payment options. This ensures compatibility and smooth data flow between different systems.