FastSpring

DECEMBER 11, 2020

Always think about the customer first, then you can create products that fit their needs. Your most unhappy customers are your greatest source of learning.” – Bill Gates, co-founder of Microsoft. Nobody wants a bad review. But bad reviews help you improve and create a better experience for your customers.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

Kellblog

FEBRUARY 2, 2023

Meta is in that situation : customers don’t care, the market doesn’t look attractive , and key employees are leaving. A+ commitment to a D+ strategy. PLG is a good strategy for certain categories, but VCs have a tendency, with all good intentions, to ram strategies down the throats of portfolio companies.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

FastSpring

JANUARY 27, 2022

This score then determines how we’ll manage the relationship through onboarding and customer success, including whether they need further education on the benefits of marketing attribution or more advanced advice on how else our product can bring operational and strategic improvements across their business.”.

Merchant Services 118

Merchant Services Payment Services SaaS Payments Payment Solutions 118

SaaStr

JULY 22, 2019

That’s not a bad start. As the introduction said, I’m the Chief Customer Officer at New Relic. We work with mostly modern teams. It’s an integral part of your business going forward, and having a platform like New Relic is going to be essential to the success of your business over time. Good afternoon.

Scale 173

Scale Scaling Sales Hiring Underperforming Technical Team 173

User Pilot

JUNE 17, 2019

First, however, let’s take a look at Pendo’s strengths and weaknesses… Pen-do or Pen-don’t? That isn’t necessarily a bad thing for smaller SaaS companies who want to focus on building a great onboarding experience for their users. The WalkMe team practically invented them, so you know their software works. Gainsight PX.

Onboarding 52

Onboarding Software Review Underperforming Technical Team Enterprise 52

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135