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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. It’s Customer Success for us. What is customer support software?

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Six Customer Success Email Templates to Save Your CS Team Time

Totango

Customer success email templates form a foundation for effective CS automation. While customer success management can result in a rewarding payoff, it can also be very time-consuming if you don’t use the right strategies. Customer check-ins. Sales to Customer Success Handoff Email Template.

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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. What ratio of revenue is healthy for professional services to account for? When should one look to hire their first customer success reps?

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Sales Stack 2022: The Tools

yoursales

Connect with Jakob on LinkedIn to stay updated on all things sales and let's dive into looking at the sales tools, which will power your sales process and take you to your next level of growth. Do you know of software, which belongs on this list? Drive Revenue. Terminus - Account-Based Marketing Platform for Quality Growth.

Scale 111
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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

User Pilot

Some effective strategies for reducing customer churn include: Personalize the onboarding for new customers to shorten the time to value. Use checklists to guide users toward key actions within your app. Reduce churn with proactive customer service. Offer contextual help with tooltips to improve customer experience.

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Sales Stack 2019: The Tools

yoursales

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 99
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Sales Stack 2020: The Tools

yoursales

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102