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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. to assist customers at all times. What is FinTech onboarding?

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Exploring Chargebee Competitors for Subscription Management

Subscription Flow

Chargebee is one such SaaS product, but there are a number of reasons why a company, especially a startup or SME, could be looking into Chargebee competitors. Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service. Chargebee Competitors: Why SubscriptionFlow?

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What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

How can you use them for better customer engagement ? TL;DR Segmentation is a process of grouping customers by shared characteristics. A segmentation survey is used to gather the data necessary to segment customers. It’s used to identify new opportunities and understand the needs of potential customers.

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12 Best Typeform Alternatives You Might Want to Consider in 2023

User Pilot

Are you in need of credible Typeform alternatives for your SaaS website? Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. Let’s begin!

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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts.

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FastSpring Support: 2023 Q4 Updates From Customer Support

FastSpring

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Enhance the user experience : Make it easy for customers to find products, navigate through the website, and complete the checkout process.

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14 Key Business Lessons SaaS Companies Can Learn from Netflix

SmartKarrot

Getting fired up about SEO (Search Engine Optimization) or social media is sometimes challenging as a SaaS business. The fundamentals of delivering an excellent product and keeping customers happy give any company staying power. Netflix is one of the most successful businesses in the world. Like what you are reading?