User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? How has Jeff seen his original thesis for “developer first” evolve and change with time?

Underperforming Technical Team 130

Underperforming Technical Team Development Software New CTO 130

Sales Hacker

JULY 21, 2020

The thought was, if I’m in New York, my client’s in Chicago, LA? I am a New Jersey-ian by birth. I’ve spent most of my life in the North East, working and living in New York or New Jersey. I had grown to be the head of sales and customer success. It’s not really a gift. Brendan Kamm: Sure.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72