Remove Customer Success Remove Marketplace as a Service Remove SaaS Payments Remove Software
article thumbnail

FastSpring Support and Subscription Management Continue to Impress SocialBee

FastSpring

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities.

article thumbnail

How to Drive Revenue With PartnerOps

Sales Hacker

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. Ensuring partnerships, sales, product, engineering, and customer success teams have the information they need when they need it.

Payments 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Driving Success for Small to Middle-Market SaaS Companies

OPEXEngine

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics.

article thumbnail

How going the extra mile to understand customers propelled Squire into a $750m SaaS company 

ChurnZero

That’s when it occurred to him: the process of scheduling an appointment with the barber was the same as it was 20 years ago. In a sense, it was originally more like a lead generation service, or marketplace for barbershops. The barbers still wanted cash payments too. Dave had found his niche and Squire was born.

article thumbnail

2021 Financial & Operating Benchmarks: How to Become One of the ‘Haves’ of SaaS

OpenView Labs

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. . Get more from your existing customers. Marketing: Market to existing customers rather than just prospects.

article thumbnail

Pricing Transformations in 2022

OpenView Labs

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. 45% of SaaS companies said they had some form of usage-based pricing, up from 34% in 2020. Customer Value Management will supercede customer success, Steven Forth.

Pricing 82
article thumbnail

Sequencing Business Models: So You Want To Be A Platform?

Casey Accidental

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.