Customer Success Interviewing Technical Cofounder 
FastSpring
APRIL 26, 2022
To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. On a high level, a churn analysis is simply analyzing the rate at which you are losing customers. Check out the interview here.
Sales Hacker
OCTOBER 7, 2021
Again, I am a big believer in the power of customer storytelling for helping sales outcomes. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. “An entrepreneurial leader and advisor from a technology background. No one does it alone.
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SaaStr
AUGUST 6, 2020
To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. Below, we’ve shared the transcript of Harry’s interview with Chen. Especially if there’s any board advisors seat or just, I’m very careful with my investors.
SaaStr
AUGUST 20, 2020
Below, we’ve shared the transcript of Harry’s interview with Kyle. I guess my question to you, and it sounds so rude, but it’s like, in a model like this, is sales not just customer success? That’s what we’re seeing being really successful. Harry Stebbings. Kyle Parrish.
FastSpring
JUNE 2, 2025
In this special celebratory post, we share: A special twentieth anniversary episode of Growth Stage, interviewing both FastSprings co-founder & first CEO Dan Engel and FastSprings current CEO David Nachman. Podcast Full Interview: Audio Listen online or find it on more podcast services. and they were more technically focused.
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