Customer Success Interviewing New CTO Payment Methods 
User Pilot
JULY 27, 2023
The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.
Intercom, Inc.
DECEMBER 21, 2021
It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm.
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SaaStr
AUGUST 15, 2020
362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Customers’ expectations are higher than ever with more access to information and options. I’m sure many of you use New Relic. Jay Snyder: Yeah.
Sales Hacker
JANUARY 21, 2020
Angus is an amazing person — who never went to college. After graduating from high school, he moved out to Mountain View to work at Netscape, the first massive modern internet success story, with Marc Andreessen. We’ve got an interview with Angus Davis. Angus is an amazing person — he never went to college.
SaaStr
DECEMBER 13, 2019
Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. Below, we’ve shared the transcript of Harry’s interview with Yousuf. Is that a new innovation in org structures and the remit of the role? Harry Stebbings.
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