The Angel VC

MARCH 23, 2016

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. The "Revenues" line shows your end-of-month MRR for the respective month. Revenues" tab The model assumes that you have three pricing tiers.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

SaaStr

MARCH 17, 2020

You’re probably going to have to be doing customer references unless there’s very small contract value, right, where there’s not a ton of pressure in making the right decision on the part of the prospective buyer. Another way that customers become advocates is a personal relationship with the account team.

Scale 141

Scale Payment Services Sales Hiring Payment Methods 141

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? This was just one of the takeaways from our well-attended webinar this week on- Understanding the Real Impact of Improving Retention and Customer Success Best Practices.

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61

SaaStr

JUNE 16, 2020

Companies were very focused on customer success, retaining existing customers just checking in, seeing how customers were doing, assessing the health of the business, assessing the health of their own employees, really focusing on upsell, closing existing deals, and not as much focusing on top of the funnel.

Sales Hiring 155

Sales Hiring Scale SaaS Payments Payment Services 155