Customer Success, Headcount, Innovation and Payment Solutions

The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

MARCH 17, 2020

Those customers are some of our most powerful references because we get to bring them in and they tell the story not only of what it’s been like to work with Talkdesk over many years, but they also get to tell our innovation story for us. So much of what Talkdesk sells on is innovation and trust. Great support experience.

Scale

Scale Payment Services Sales Hiring Payment Methods

Zapier’s Richard Hall on why your support organization is a brain trust – not a cost center

Intercom, Inc.

DECEMBER 15, 2020

With customer expectations on the rise, we look to find out how support leaders are creating best-in-class experiences to meet those expectations, and what support teams need to be set up for success as the future unfolds. All of these components had us zero in and focus on customer outcomes,” he says.

Payments

Payments Payment Services Payment Solutions Payment Methods

SaaS Brief

The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

Zapier’s Richard Hall on why your support organization is a brain trust – not a cost center

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