“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)
SaaStr
JULY 22, 2019
So it’s all the technical resources, it’s all the professional services resources, pre-sales, education, customer success, management renewals, et cetera. So for me, the cornerstone traits that you’re looking for are people that are customer-centric. How do customers get value? When do they need us most?
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