ChurnZero

OCTOBER 26, 2021

The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

Panintelligence

FEBRUARY 7, 2024

It’s our hope that this series not only informs Fintech SaaS founders, but inspires the tidal wave of innovation that's on the horizon. New SaaS Fintech technologies, products, and services emerge every year. It’s an investment correction that’s spurring innovation, and B2B is the place to be. Let's get into it!

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75

SaaStr

APRIL 16, 2020

But as time went on, I could really see the level of innovation that was coming out of Silicon Valley, in particular, but SaaS companies more broadly, so managed to find my way to the West Coast of the U.S. So more than ever, companies need our services. It comes from the DevOps methodology that we were really built on.

Scale 186

Scale Underperforming Technical Team Leadership Branding 186

SaaStr

FEBRUARY 21, 2020

How does marketing and customer success intertwine to be successful? What kind of customer success processes do you need? The customer success, the onboarding, all of that stuff is going to be different and they never settled on that. Why is 12 months so crucial? Do you need field salespeople?

Scale 196

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 196

Intercom, Inc.

MARCH 29, 2022

Anna Griffin, CMO at Intercom: Hello and welcome to New at Intercom , our first virtual launch event designed to share new innovation and new possibilities with the Intercom platform. And that is what today is all about: innovation. “We Our level of investment in product and innovation sets us apart”. We had a pre-sales team.

Scale 118

Scale Banking Technical Review Software Review 118

OpenView Labs

JULY 15, 2020

That last point is key—it’s easy to derive metrics and insights for isolated segments of the customer journey, but the real value is derived once you’re able to provide a complete view of the customer journey from beginning to end, allowing for further explanatory and predictive analysis when viewing these data in aggregate.

Scale 64

Scale Data Outsourcing Services DevOps as a Service 64

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. To stand out in such a tough competition, the SaaS market needs to leverage strategies like verticalization, exceptional segmentation, meeting customer demands, and providing excellent features. Let’s find out! RingCentral.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8