Andreessen Horowitz

NOVEMBER 17, 2023

I think the annual planning process that we actually ended up running was pretty similar to every other one we had run, but it was a couple months after we had just really deeply understood what it was people were using Segment for today and what they wanted to be able to rely on it for at a bigger, more enterprise-ready scale.

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Intercom, Inc.

JANUARY 5, 2022

And then, it allows companies to be more enterprise-ready. And then our team, especially our Customer Success team, who works with every one of our customers. We have former auditors, security professionals, on-staff to help guide our customers through the journey. Liam: The whole area is a new space.

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Point Nine Land

APRIL 21, 2021

How to efficiently collect feedback from customer-facing teams? As your company grows, the customer facing teams (sales, customer support, customer success,…) are growing and the number of questions flowing to the product teams is growing: Is it possible to do this? Reviewing customer facing content.

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