Totango

JULY 16, 2019

The challenge is to focus on nurturing customer relationships and prioritizing existing customers rather than hunting down new ones. By constantly helping your customers grow, your enterprise will reap substantial long-term rewards. . How to Nurture the Customer Relationship. Outcome metrics that reflect product ROI.

Customer Lifetime Value 68

Customer Lifetime Value Outsourced Development Product ROI Customer Success 68

Totango

APRIL 5, 2019

You can position yourself as a customer-centered business and embrace a company-wide ethos of nurturing customer growth, but you still need to know if the product is having a practical, positive impact on a customer’s daily workflow. And with customer success metrics, you can measure whether your efforts are working.

Customer Success 72

Customer Success Metrics Customer Lifetime Value Product ROI 72

Totango

JULY 16, 2019

The challenge is to focus on nurturing customer relationships and prioritizing existing customers rather than hunting down new ones. By constantly helping your customers grow, your enterprise will reap substantial long-term rewards. . How to Nurture the Customer Relationship. Outcome metrics that reflect product ROI.

Customer Lifetime Value 48

Customer Lifetime Value Outsourced Development Product ROI Customer Success 48

Totango

MAY 15, 2019

Creating the right culture within your enterprise is, therefore, a matter of giving employees the right customer success tools and establishing best practices for using them. This way, every customer interaction is informed by as much personal information as possible. Why a Customer-Centric Culture Matters.

Customer Lifetime Value 87

Customer Lifetime Value Enterprise Product ROI Customer Success 87