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Three chief customer officer job descriptions we love

ChurnZero

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

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ProfitWell vs. Baremetrics

Baremetrics

Now, in this ongoing series of comparisons, we discuss two of the best subscription analytics dashboards for SaaS: Baremetrics vs. ProfitWell. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more, directly in your Baremetrics dashboard.

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Revealed: Top 7 SaaS account management best practices for Zero Churn!

SmartKarrot

Here are 7 such practices that will fetch you a Zero Churn: Discover Account opportunities via Review meetings. This only can be possible if you discuss this one-on-one with your employees during a review meeting. And fourth, when developing someone, they help him find the right fit … not simply the next rung on the ladder.”.

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Here’s What Investors Look for in SaaS Businesses

Baremetrics

Develop a Full Marketing Strategy 2. Low churn allows recurring revenue to grow, improves growth rate, and reduces the risk of long-term value loss. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. Table of Contents. Why Would You Sell? Transferability 2.

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Successfully Switching From One-Time Fees to Subscriptions

FastSpring

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril.

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Building a Roadmap for Early-Stage SaaS Growth [Webinar]

SaaSOptics

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. It’s really your decision, your founding team’s decision at the end of the day.

SaaS 40
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Building a Roadmap for Early-Stage SaaS Growth [Webinar]

SaaSOptics

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. It’s really your decision, your founding team’s decision at the end of the day.

SaaS 40