Remove Customer Lifetime Value Remove Data Analysis Remove Payments
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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Ryan points out that many of the largest SaaS companies target enterprise customers that use longer contract lengths, so their churn rate will be lower.

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How FastSpring Drives SaaS Growth: Q4 Product Updates

FastSpring

Integration of PLG and sales-led business models: Supporting multiple GTM strategies has become the standard for SaaS. This is why more and more SaaS companies are seeking out merchant-of-record solutions like FastSpring to simplify their payment stack and reduce the risk and complexity of transacting around the world.

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What is Product-Led Innovation? Strategies, Examples, and More

User Pilot

Data-driven decision-making in product-led innovation uses data to guide product development , ensuring decisions enhance customer success. Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth.

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Step-by-Step Process for Performing a CRO Audit: 8 Steps

User Pilot

A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers. This way, customers won’t make decisions they’ll later regret. Offer a discount on the annual payment This strategy is popular because it works. Looking to perform a CRO audit for your website and app?

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10 Best Customer Segmentation Tools for SaaS Businesses in 2022

User Pilot

You can segment customers by greeting them with welcome screens and collect the info by using microsurveys. Such personalization will activate your customers and make them happier and more engaged. This will ultimately boost your revenue as customers will become loyal. What can a customer segmentation tool provide?

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Best Resources for Retention Specialists

User Pilot

Some essential tools for retention specialists include Userpilot for user journey optimization, ClientSuccess for B2B customer success management, and ChurnZero for churn prediction and customer health scoring. Looking to enhance your customer retention efforts? Book a demo today!

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How to Become a Retention Specialist [+Tools and Resources]

User Pilot

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.