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2021 in conversation: Learnings from the podcast

Intercom, Inc.

We’re not exactly sure how, but yes, it’s that time of the year again. More than integrations and features and quarterly reports, back in August, Intercom turned 10. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right? Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. I don’t know anyone right now. Nick Mehta: Yeah.

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How to Close the Enterprise When You’re Just a Startup (Summit Replay)

Sales Hacker

If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. I demand payment upfront. Well, right.