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SaaStr Podcasts for the Week with Lucidchart and Wrike — February 28, 2020

SaaStr

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales?

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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Let’s go do it.

Scale 174
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What's the ROI of your mom?

ProfitWell

What’s the return on investment of your mom? What about the ROI of spending time with your family, friends, or kids? How many CSMs should you hire? And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization.

Scale 43