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How The Stange and Odd World of Financial Accounting Drives Tech Acquisitions and Investments

SaaStr

But with that out of the way, let’s talk just enough about financial accounting to explain why Big Tech Companies both acquire smaller ones — and do corporate VC investment. Because in the short-term, it often costs basically close to nothing to acquire a smaller startup with cash on hand, or do a corporate VC investment.

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What is the Structure of the Typical SaaS Company as it Scales?

Tom Tunguz

Today, we’re answering the question: how do teams grow as a startup scales? We can derive the table above if we look over the entire respondent base and bucket headcount by ARR. And at that scale or higher, CROs lead the go-to-market for more than 50% of respondents. But in sales, a CRO is often hired at the $20-50M ARR range.

Scale 363
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How The Strange and Odd World of Financial Accounting Drives Tech Acquisitions and Investments

SaaStr

But with that out of the way, let’s talk just enough about financial accounting to explain why Big Tech Companies both acquire smaller ones — and do corporate VC investment. Because in the short-term, it often costs basically close to nothing to acquire a smaller startup with cash on hand, or do a corporate VC investment.

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Customer Success benchmarks: headcount and budgets

ChurnZero

Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size. When asked about non-headcount budgets; 8.3%

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Customer Success benchmarks: headcount and budgets

ChurnZero

Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size. When asked about non-headcount budgets; 8.3%

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Almost Everyone’s Gotten Radically More Efficient in SaaS

SaaStr

Yes many public SaaS companies have done some sort of layoffs the past 12 months, they were often more really reorgs, though, without any net decrease in headcount. Monday has always been a break-out leader but has invested heavily in sales and marketing to SMBs. The key was “simply” keeping headcount flat. #3.

Scale 187
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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be. Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom.

Scale 210