CTO Hire, Enterprise readiness, Retention and Scaling

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

SaaStr

MARCH 1, 2024

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders? You will need a VP of Product to scale your roadmap. Upsell and retention is an art, science and craft. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be.

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What’s The #1 Challenge After $1m-$2m ARR?

SaaStr

JUNE 23, 2020

Q: What’s the number one challenge for scale-up founders? You will need a VP of Product to scale your roadmap. Upsell and retention is an art, science and craft. You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before.

Part-Time VPE

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SaaS Brief

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

What’s The #1 Challenge After $1m-$2m ARR?

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