article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Employee satisfaction score : Satisfaction and engagement among employees are typically measured through anonymous employee surveys and one-on-one interviews. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features.

article thumbnail

SaaStr Podcast #385 with Balsa Founder & CEO Paul Rosania

SaaStr

Below, we’ve shared the transcript of Harry’s interview with Paul. Because, you’re not getting as much of that by bumping into someone in the hallway outside the interview room, going, “Hey, can you ask about this thing? Paul Rosania: So let’s imagine I went to you as a CTO. Harry Stebbings. Paul Rosania.

CTO Coach 171
article thumbnail

PODCAST 119: Show Gratitude & Build Relationships With Small Gestures with Brendan Kamm

Sales Hacker

Now, without further ado, let’s listen to this interview with Brendan Kamm. Long story short, I was running a team of about 40 sales and client service people at my last job and the person who is now my co-founder, Larry Rubin , a former MNA attorney, he was more ready to be an investor, mentor, and guide. Check out outreach.io