Remove Consulting Remove Metrics Remove Operational efficiency. Remove Underperforming Technical Team
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How to Work With a Consultant: The Ultimate Guide

Neil Patel

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Hire a consultant, hands down. A consultant can provide your company with specialized knowledge to help solve specific problems, allowing you to gain a competitive advantage. So what do you do? Experience and Expertise.

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The Zero-Sum Fallacy: ARR vs. Services

Kellblog

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations.

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The Zero-Sum Fallacy: ARR vs. Services

OPEXEngine

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. Since the only thing consultants do is implementations, their job title should be “Implementation Consultant“. Any solutions practices or offerings should be built by our partners.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. So it starts there.

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Customer Journey Analytics: Don’t Let All That User Data Make You See The Forest for The Trees

User Pilot

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. With this perspective, you are ready to take on crucial metrics that impact your annual revenue like Lifetime Value (LTV), Customer Retention, and churn. But then what? Or: Join our free email course!

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PODCAST 135: Pushing Through the Zone of Discomfort Towards Personal Growth with AJ Bruno

Sales Hacker

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. But I went in and their executive team that came in blew me away.

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Customer Experience (CX): Frequently Asked Questions

SmartKarrot

Popular customer experience metrics/ KPIs?). CX Metrics are the KPIs used by a company to track customer feedback. These metrics can assist you to figure out how satisfied or loyal your consumers are. Here are some popular CX metrics – Net Promoter Score (NPS) Customer Satisfaction (CSAT) Customer Effort Score (CES).