Feb 24 – Customer Success Jobs
SmartKarrot
FEBRUARY 24, 2023
Taking care of level 1 escalation requests, offering entrepreneurs options to reduce churn, or elevating the matter to a Senior CSM and producing complaint summaries for management review. Consult our Investor Relations team. The operations team and I work together to set up a SOP, but the CSM is still in charge of maintaining it.
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