compliance, Construction, Customer Success and Technical Support

compliance

Construction

Customer Success

Technical Support

Understanding the Joint Success Plan: A Tool for Outcome-Based Customer Success Management

ChurnZero

JANUARY 26, 2021

A J oint Success Plan is a simple but powerful tool for outcome-based customer success management. It’s designed to help solution providers align with their customers’ business goals and objectives. Customer success continues to evolve as a practice within companies that enjoy recurring revenue models.

Customer Success

Customer Success Sales Recruiting Sales Hiring Management

SaaStr Podcasts for the Week with Auth0 and CircleCI — January 31, 2020

SaaStr

JANUARY 31, 2020

Eugenio Pace: I found that our customers have been overall, very reasonable. In general, people want to pay you for the value that they get so you can have a very open constructive conversation with your customers about pricing and why it’s working, why it’s not working for you and what are the changes that you need to make.

Scale

Scale Sales Hiring Pricing Leadership

Webinars

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

How To Get Promoted In Product Management

MORE WEBINARS

SaaS Brief

Understanding the Joint Success Plan: A Tool for Outcome-Based Customer Success Management

SaaStr Podcasts for the Week with Auth0 and CircleCI — January 31, 2020

Webinars

Stay Connected