ProfitWell

MARCH 3, 2020

We invest in business software companies as they’re scaling through the awkward teenage years of that expansion stage—but they’ve found product-market fit, they’ve found some customers, they’ve got a great product, and they’re really ready to 10x their customer base in their teens. And with SurveyMonkey it’s 43% vs. 16%. See you there.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? Companies tend to stick around.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? How to structure and compensate a Customer Success team. It’s especially great if you get payment up front and then know that customer is profitable from that point on. .

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61