How Customer Success can get a bigger piece of the budget pie with Jeff Heckler
ChurnZero
NOVEMBER 18, 2022
And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. But it’s not about driving revenue at all costs, cautions Jeff. My job is to continually inform and share knowledge that’s going out in the marketplace. A lot of times, my COO might know about it. CFO is on it.
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