Compensation, Customer Success, Headcount and Payment Solutions

Understanding the Real Impact of Improving Customer Retention

ChurnZero

MARCH 22, 2019

This was just one of the takeaways from our well-attended webinar this week on- Understanding the Real Impact of Improving Retention and Customer Success Best Practices. How to structure and compensate a Customer Success team. How to develop a customer health score and key customer events to track.

Retention

Retention Payment Methods SaaS Payments Outsourced Development

Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

JUNE 16, 2020

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. They really go into churn and customer success a great deal. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution.

Sales Hiring

Sales Hiring Scale SaaS Payments Payment Services

SaaS Brief

Understanding the Real Impact of Improving Customer Retention

Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

Webinars

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