Compensation Customer Success Headcount Marketplace as a Service 
ChurnZero
NOVEMBER 18, 2022
As a Customer Success leader, do you find yourself watering down your budgetary requests? According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. How Customer Success can win more resources, budget, and credibility with Jeff Heckler.
SaaStr
JUNE 16, 2020
Companies were very focused on customer success, retaining existing customers just checking in, seeing how customers were doing, assessing the health of the business, assessing the health of their own employees, really focusing on upsell, closing existing deals, and not as much focusing on top of the funnel.
Expert insights. Personalized for you.
98 
Let's personalize your content