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Going Global: Key Considerations to Drive SaaS Success Abroad

OPEXEngine

For a $250 million fast-growth company, that’s $80+M in revenue, making international expansion not just important—but important to know that you’re doing it right. . From an operational standpoint, however, international expansion has become increasingly complex for SaaS companies in every corner of the world. Solution Demand.

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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 152
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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

Second, why does Krish believe it is one of the most important things any company must do? What is the process to do it efficiently? Billion acquisition is just one milestone in the early innings of the company’s story. Krish Subramanian: We are software engineers by training. And then we decided to start a company.

Scale 127
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 116
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The Stages Of A SaaS Company: When To Scale For Success

Chargify

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Do you really need to know what phase your company is in?”. Are we still a startup? Pre-Startup.

Scale 74
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Everything you need to know about building a successful Customer Success Framework

CustomerSuccessBox

The most successful businesses create repeatable processes that lead consumers to become advocates. So, as long as you have a basic customer success framework in place, you have a solid foundation on which to build your custom processes. The customer wants to have a robust ‘renewal’ process in place. As a CSM, you must-.

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The Rules You Can Break, The Ones You Can’t With Tradeshift (Video + Transcript)

SaaStr

Christian Lanng : So we started with something very, very narrow, which was invoicing. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. You pay a subscription. ” No.

Payments 102