SaaStr
FEBRUARY 25, 2020
“The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.”
SaaStr
AUGUST 20, 2020
So if you’re post-sales and you’ve been on the platform for over a year, you’re working with one of our account managers, and they have a slightly different approach into how they approach the customer relationship, but they’re still there for education, growth, and support.
SaaStr
FEBRUARY 28, 2020
I’ve actually been a fanboy of the company and the story for a while as well, which I didn’t think you knew that before, but I do want to ask you now, it’s a wonderful world, the world of SaaS, but how did you make your way in and how did you come to found Lucidchart? Come on, educate me.
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