SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. hiring in-house talent). Scaling companies that need insight can get it easily with the help of a specialized platform that guides them through all the necessary and applicable sales tax obligations and processes. . Maintain oversight of channel-based sales tax.

Merchant Services 169

Merchant Services Scale Technical Review Sales Hiring 169

Intercom, Inc.

JANUARY 5, 2022

We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 129

Sales Hiring Scale CTO Hire Marketing 129