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Feb 15 – Customer Success Jobs

SmartKarrot

Scale onboarding operations and gain efficiencies by refining internal processes and leveraging innovative technologies, tools, and methodologies. Create a customer success playbook and programs that increase customer satisfaction, loyalty and retention, product adoption, and engagement.

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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

We know that innovation can come from anywhere. How have we seen them communicate together? What do we think will happen when there’s a conflict around direction of product? How true is that versus actually the product today, what it can deliver for them on an ROI basis, on day of implementation?

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