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19 SaaS Predictions For 2021 and Beyond

OpenView Labs

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

As for Rob, before founding Salsify, he was the first-ever product manager at Cambridge Semantics and before that was a Senior Product Manager @ Endeca helping grow the company to it’s $Bn exit. How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers?

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Going Global: Key Considerations to Drive SaaS Success Abroad

OPEXEngine

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally.

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The Rules You Can Break, The Ones You Can’t With Tradeshift (Video + Transcript)

SaaStr

INTRO by Christian Lanng : We do cloud based splicing for the Fortune 5000. It’s actually just connecting the hundreds and hundreds of thousands of companies that do business all over the world. We realized that in most company do not have access to the global economy. Did anti-virus and anti-spam and the cloud.

Payments 102
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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

Join G2 Crowd CEO Godard Abel for a session on the secrets to the top-rated vendors on G2Crowd, AppExchange, and other platforms. And I’ve been building SaaS Companies now for 20 years, so that’s a long time. And so we started building a cloud solution, but it was a long arduous journey. FULL TRANSCRIPT BELOW.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Sales Process Engagement. Metering / Billing / Payment Process. Technical Support.

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How Stripe Built a Sales Organization to Successfully Sell to Developers

OpenView Labs

In our mission to increase the GDP of the internet, we work with both small startups and public companies, helping them remove the complexity of processing the payments that are the heartbeat of every business. Stripe is a company built by developers, for developers. This isn’t the typical SaaS sales approach.