The Why, What & How Of Hiring A Transformational Customer Success Operations Leader
Valuize Consulting
JUNE 9, 2022
Ultimately, your Senior CS Ops Leader will be able to determine and decrease your Cost-to-Serve per $1 million of revenue, while simultaneously impacting profitability and your ability to drive best-in-class Net Dollar Retention. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI.
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