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The Impact of Digital Disruption on B2B Companies

SmartKarrot

3 Mobile Phone – The introduction of mobile phones to the general masses compelled businesses to pay more attention to customers’ individuality. Blockchain – disrupting banking and finance for businesses. Mobile Payments – disrupting the transactions between businesses and customers. Final Words.

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Super Agents as one of the New Customer Service Trends

Upscope

4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers. That said, one venture capitalist noted that only 3% of the world economy is online. The second reason founders want super agents is because it's personal. Read more on how to empower super agents 3.

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38 Bright Asian SaaS Stars

SaaStock

Notey Labs create digital solutions to help companies handle international online space. Ultrasite is a global website builder, Chinafy is a tool for making websites China-compatible, and Connect is their collaborative content management platform for brands. ViSenze recommends items to customers on websites and social media.