Super Agents as one of the New Customer Service Trends
Upscope
SEPTEMBER 9, 2020
4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers. That said, one venture capitalist noted that only 3% of the world economy is online. The second reason founders want super agents is because it's personal. A new breed-of super-agent, the CSR 2.0
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