Baremetrics

FEBRUARY 19, 2018

This is where you record all of the costs that go to providing your service, such as hosting and customer support payroll. If you have sales from Professional services, you’d want to create two sets of Cost of Goods Sold?—?one Lastly, I usually create a software category for each major expense category for consistency?—?in Engineering.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

FastSpring

MARCH 27, 2023

And I just started a consulting business, it was a service business. And that kind of gave us a little bit of a head start to then bring together a couple of angels and like early stage investors to hire our first couple engineers and really pivot from being a service company to starting the path to becoming a software company.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

SaaStr

FEBRUARY 21, 2020

David Skok: So I actually, I’m definitely a believer that it definitely gets easier and I think we see that in our venture investments too. So to our mind, I think when any venture capitalist is investing in markets, one of the very first questions they’re asking themselves is, is this a big opportunity?

Scale 196

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 196

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8