B2B Customer Success Growth Marketing Software Development 
SaaStr
OCTOBER 30, 2020
390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. How should customer success engage with interactive content? Randy Rayess: In our customer success team.
SmartKarrot
NOVEMBER 2, 2020
Equipped with an extensive background in ecommerce and entrepreneurship, he handles all marketing and customer success efforts. On customer retention strategies, his response was as follows. Survey your customers frequently to measure customer satisfaction and handle all shortcomings that the customers raise.
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