SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously. We talked about churn.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

APRIL 26, 2024

You train the models, and it’s an iterative process that requires the right measures and the right data. Culture Structure You want a culture of checking results and having metrics to evaluate those results from the LLM or a more traditional model. You want a culture that focuses on your metrics and evaluating what’s important to you.

AI Search 286

AI Search AI Artificial Intelligence Scale 286

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. We’re doing everything we possibly can to continue to service our customers and have them have a really positive experience during this time. We can save companies $100,000 on their AWS bill.

Merchant Services 249

Merchant Services Scale Sales Recruiting Sales 249

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. This is a v2.0 Add Sales as one the subaccounts.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

ProfitWell

SEPTEMBER 10, 2020

By almost all key metrics, now is a great time to get into the SaaS business model. Gartner is estimating that the cloud services industry as a whole will outpace the growth of overall IT services by a factor of three, with SaaS making up $143.7 Here are some of the biggest trends in the industry right now: Cloud-based Services.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Frontegg

MARCH 22, 2023

The user experience with passwords is never good and can be downright awful. Worse, many conservative system admins still refuse to enable self-service password resets, which is problematic, for example, if employees are in different time zones from system admins or the admin is on vacation. Again, out of luck.

Technical Review 52

Technical Review Software Review Systems Review Merchant Services 52

SmartKarrot

NOVEMBER 18, 2020

Improve platform and services adoption rate and minimize customer and revenue churn. Maximize customer retention metrics. Ensure product adoption by onboarding new customers and new teams. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success. Ensure Smartly.io

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10