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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?

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Move Over Subscriptions. The Future Is Elastic And Built Around Relationships.

Chargify

Amazon Web Services (AWS) is a poster-child for the Relationship Economy—they truly understand the modern B2B customer. AWS powers a majority of the websites and applications that you use in your day-to-day life. AWS also constantly evolves their pricing, with 62 price changes as of July 2017. Change Is Inevitable.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. Commit to being an expert at what you do. Hang Black.

Scale 130
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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

We could talk about CAK and LTV, and economics, and fundraising, and entrepreneurship, and SaaS and engineering, and product management, but instead I chose to talk about culture and people, which is a little bit of an odd topic for a CTO to pick up. ” “I hated Katie at that company meeting, it was awful.”

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Simple Frameworks For Success (Full Video + Success)

OnStartups

I think copywriting overall is one of the most underrated skills in entrepreneurship generally. This is how startup entrepreneurship works up here if you're self-funded. It's like, okay, you've got an AWS instance somewhere that's costing you. Sam: He talks to me all the time. That's why I'm like, what do you do all day?

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Simple Frameworks For Success (Full Video + Success)

OnStartups

I think copywriting overall is one of the most underrated skills in entrepreneurship generally. This is how startup entrepreneurship works up here if you're self-funded. It's like, okay, you've got an AWS instance somewhere that's costing you. Sam: He talks to me all the time. That's why I'm like, what do you do all day?